![]() ![]() For that reason, we always recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform, that should be the proper driver for your device, tested and validated by them. Just to let you know, the Intel® graphics drivers are generic, meaning they might or might not work with your specific machine. ![]() Yes, based on the SSU document, as you mentioned, the graphics driver currently installed on your computer is version 27.20.100.8439. Click the + sign to manually add the game.Hi Aethelton, You are very welcome, thank you very much for providing that information and the SSU report.Reinstall Intel Arc Control. Refer to How to Install Intel® Arc Control.Uninstall Intel Arc Control. Refer to How to Uninstall Intel® Arc™ Control.Regarding the games not getting detected, you can try the following steps or add the games manually if there are a few games missing: Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging. ![]() Intel supplies generic versions of Graphics Drivers for general purposes. Note #2: Since you have a laptop, we recommend checking with your System Manufacturer and use the driver software provided by them to avoid potential installation incompatibilities. ![]() Note #1: Make sure to check you have all the Windows updates before doing the driver installation and doing the clean installation process without internet connection. If it doesn't work with the Intel generic driver, try this step with your System Manufacturer's driver (make sure to choose correctly the OS). Hello, can try a clean installation of your graphics drivers, using the latest graphics driver. ![]()
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